artlung.com is the personal web site of joe crawford / san diego / california usa / january 2002

Dead AirPort 2002 Jan 19

Dead AirPort
Joe Calls Apple Tech Support
He Shoots He Scores!

So my trustyworthy AirPort Base Station which I have had and loved for a few years now is not responding. I’m currently on hold …. er …no I’m on the phone now…. just a sec…

Well, I went through the same troubleshooting with the amiable tech guy that I did on my own, and it looks like my base station is indeed hosed. They’re gonna send me a new one! Huzzah!

Kudos to Apple Tech Support!

It’s funny, when I called they asked if I had ever called Apple Support before, and I never ever had! This, despite the fact that I’ve owned two Macs for about six years. I think that says something about my experience as a customer.

¡Viva Apple!

Joe Crawford blogged this at 1:41pm in 2002 in January. The 19th was a Saturday. You are reading this 18 years later. Comment. There are no comments Tweet. Send email. It has hashtags→ .

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