Joe Calls Apple Tech Support
He Shoots He Scores!
So my trustyworthy AirPort Base Station which I have had and loved for a few years now is not responding. I’m currently on hold …. er …no I’m on the phone now…. just a sec…
Well, I went through the same troubleshooting with the amiable tech guy that I did on my own, and it looks like my base station is indeed hosed. They’re gonna send me a new one! Huzzah!
Kudos to Apple Tech Support!
It’s funny, when I called they asked if I had ever called Apple Support before, and I never ever had! This, despite the fact that I’ve owned two Macs for about six years. I think that says something about my experience as a customer.