Google Actually Works. Other Search Technologies, Don’t.2003Jan30
“The city had been running an older original-equipment-manufacturer version of Verity Inc.’s information-retrieval software, and it wasn’t getting the results it needed, either for its citizens or its employees. For instance, the public would get no results when it entered the word “maps” when looking for directions to city facilities, and employees had little success with terms such as “GroupWise” (the Novell E-mail software used by city workers) and “E-Pay” (a tool that provides intranet access to direct-deposit check stubs). When the city asked Verity how to solve the problem, the vendor suggested an upgrade to its K2 knowledge-management suite, as well as a taxonomy engine.”
(via http://boingboing.net )
ArtLung : Feedback on Google From Sassy
February 17, 2010 4:12pm